Terms & Conditions

Effective Date: 30 July 2025

Welcome to Kas Xpress Ltd. These Terms & Conditions (“Terms”) outline the rules and expectations when using our website or booking our courier services. By using this website or placing an order with us, you agree to these Terms.

1. Who We Are

Kas Xpress Ltd is a courier company registered in the United Kingdom, offering fast and reliable delivery solutions across the UK.

Contact Details:
📧 Email: contact@kasxpress.co.uk
📞 Phone: [Insert your number]
📍 Address: [Insert your registered address, if applicable]

2. Using Our Website

By accessing or using our website, you agree that:

You are at least 16 years old or using the site with parental/guardian consent
You will not use our site for any unlawful or harmful activities
You will not copy, reuse, or modify any content on this site without written permission

3. Booking a Delivery

When you book a delivery through our website:

You confirm that all parcel and address information is accurate and complete
You agree to pay all applicable fees before the delivery takes place
We reserve the right to cancel or delay a booking due to incorrect info or safety concerns

4. Parcel Restrictions

We do not carry or deliver:

Dangerous or illegal goods (e.g. explosives, weapons, drugs)
Animals or live organisms
Items exceeding size or weight limits (unless agreed in advance)

If such items are sent without notice, we are not responsible for any loss, damage, or legal consequences.

5. Delivery and Liability

We aim to deliver all items on time and in good condition. However:

We are not liable for delays caused by traffic, weather, or events beyond our control
We are not liable for loss or damage if items were improperly packaged or mislabelled
We may require a signature or proof of delivery

Claims must be made in writing within 48 hours of delivery.

6. Cancellations and Refunds

You can cancel your booking up to [insert time window, e.g. 1 hour] before collection.
Refunds are not guaranteed for same-day cancellations or failed deliveries due to incorrect information.

7. Payment

Payment must be made at the time of booking unless agreed otherwise.
We accept secure payment via [insert payment methods, e.g. debit/credit card, PayPal].

8. Intellectual Property

All website content including the logo, design, text, and images are the property of Kas Xpress Ltd and may not be reused without permission.

9. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a new Effective Date. Continued use of our services after changes means you accept the new terms.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled in the UK legal system.